dreamforce – SMS-Magic https://www.sms-magic.com Simple Business Text Messaging Tue, 05 Sep 2023 07:31:44 +0000 en-US hourly 1 Dreamforce 2023 – Elevate Your CRM with Pioneering AI Solutions! https://www.sms-magic.com/blog/dreamforce-2023-ai-crm-messaging/ Tue, 05 Sep 2023 07:31:43 +0000 https://www.sms-magic.com/?p=61826 The digital communication landscape is rapidly evolving, and this year, it’s all set to take an unparalleled leap! We are excited to announce that Dreamforce 2023, is going to be a game-changer for anyone interested in CRM Messaging.

At Dreamforce, Salesforce’s main event, the SMS Magic and Conversive Team will reveal Conversive, the ultimate AI-powered messaging platform. It is something revolutionary. But why should this event be on your radar? Let’s delve right into the buzz!

Amidst the fast-paced digital evolution, Dreamforce has consistently stood as a beacon for progress and innovation. This year, it promises an even more exhilarating experience. With the convergence of AI and CRM messaging, businesses are poised at the brink of a transformative leap.

What this means is not just smarter messaging but also enhanced customer relationships. Imagine a scenario where every interaction is tailored, every message is insightful, and every response is driven by understanding the intricate nuances of your customer. It’s about crafting a user journey that’s not just efficient but also deeply personal. This is the magic that the fusion of AI and CRM messaging promises. And at Dreamforce 2023, you’ll witness this future unfolding as we are bringing it to you.

Why Are We at Dreamforce 2023?

Simple! To bring forth the future of digital communication.

Conversive is our brainchild – a top-tier AI-assisted conversational messaging platform set to redefine the way businesses communicate. We are among the Dreamforce 2023 performers and the Dreamforce 2023 dates to get on a face to face demo are from 12th of September to 14th of September. But that’s not all. Here’s what attendees can anticipate at Booth #117:

  • Experience AI x Messaging: The intersection where AI meets messaging is mesmerizing! It’s not just about sending texts and emails. It’s about AI-driven conversations that enrich and redefine your bond with customers.
  • Exclusive Preview: Get a sneak peek of Conversive, our customized solution to enhance online interactions. Be one of the first to experience it.
  • Networking Opportunities: Mingle with the best! Rub shoulders with industry messaging titans, forward-thinking leaders, and fellow innovators. We’re creating the future of CRM, and we guarantee you’ll want to be involved in that story.

Why is Dreamforce 2023, Booth #117 a Must-Attend?

Dreamforce is not just another tech event; it’s THE event! Still contemplating? Here’s why Booth #117 should be your ultimate destination:

  • Engage with Experts: Ever thought of harnessing AI x Messaging for your Digital-First Service Businesses? This is your chance! Come by and RSVP for our panel discussion and insights from industry veterans.
  • Play, Win, and Celebrate Tech: Yes, technology can be fun! Try your luck at our raffle and walk away with exclusive goodies.
  • Elite Networking Sessions: Connect, brainstorm, and share innovation thoughts with your peers and partners.

Dreamforce 2023 – It’s Now or Never!

Dreamforce is approaching and we are the Dreamforce 2023 performers that you should visit, remember booth #117, and the countdown has begun! Again it’s from September 12-14, make sure you’re in San Francisco. This is your chance to understand the important role of AI-assisted Messaging in your CRM Messaging strategies.

Don’t miss out on this chance to elevate your digital communication strategies and maximize your customer engagements. . Conversive is ready. The question is, are you?

Gear up, and let’s make Dreamforce 2023 a memorable milestone! The future beckons!

📅 Mark Your Calendar: September 12-14 in San Francisco

Exclusive Offer Just For You! Eager to experience the power of Conversive first-hand? We’re offering an exclusive opportunity for institutions and professionals:

Book Your Personalized Demo!

Experience innovation. Feel the transformation. Witness Conversive in action tailored to your organization’s unique needs. Dive deep into how Conversive can redefine your CRM messaging, ensuring you stay ahead in this digital era.

RSVP NOW to secure your spot

Dreamforce 2023 is not just another event—it’s your opportunity to be part of the digital communication revolution. Make sure you’re not just a spectator but a game-changer.

Stay ahead. Stay innovative. Let’s co-create the future at Dreamforce 2023!

And just to remind you, we have also been recognised as the 2nd Smartest App on Salesforce AppExchange, to know more click here.

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How to Build Relationships with Your Dreamforce Contacts https://www.sms-magic.com/blog/how-to-build-relationships-with-your-dreamforce-contacts/ Wed, 21 Sep 2022 05:31:52 +0000 https://www.sms-magic.com/?p=60373 You met a host of people at Dreamforce 2022, collected their contact information, and now need a strategy for nurturing those new leads. It’s tempting to add them to your CRM and begin sending messages to them as part of an existing campaign, but don’t do it. You could be exposing your company to hefty fines and audits unless you understand and follow rules governing automated marketing messaging.

The regulations generally apply to automated marketing text messages, not one-on-one messages sent between two people. If you have the time, you can send individual messages to your new contacts from Dreamforce. Or you can send emails to them asking for permission to text.

If you’d like to add them to a marketing list, you must have express, written consent before you do it. Implicit consent is not enough. What’s the difference?

Implicit Consent

Implicit Consent

When someone shares their contact information or gives you a business card, their action may be construed as giving you implicit consent to receive automated marketing messages from you. Don’t be fooled! Implied consent is not enough. Your contact must give you explicit permission to send marketing messages and that includes adding them to subscription lists.

Your customers may have given you their contact information in many different situations, including:

  • Providing a printed or electronic business card.
  • Including contact information in their email signature.
  • Filling out information forms to access gated content on your website, including blogs, articles, your Wi-Fi network or community forums, among others.
  • Purchasing or renting services, goods or products from your company.
  • Providing contact information during check-out in an online store, unless they also check a box giving you permission to send marketing messages to them.
  • Signing a contract with you.
  • Sending a charitable donation.
  • Agreeing to volunteer for your charity.

Even though they have given you contact information, they haven’t given you permission to send marketing messages to them, and privacy regulations around the world prohibit you from doing so. Using implicit consent is a dangerous (and potentially expensive) strategy, and it does not provide high-quality contacts and leads.

Explicit Consent

On the other hand, obtaining explicit permission to send marketing messages to someone provides high-quality contacts and leads. By opting in to your subscription list or messaging campaign, these contacts indicate their interest in your brand.

Here are a few suggestions for building your opt-in list:

  • Trade show touches – If you regularly exhibit at trade shows, you can promote your text messaging program to prospects, existing clients and lapsed clients with your booth signage and handouts. Consider using a QR code to direct them to an opt-in page on your website.
  • Business cards – Include opt-in instructions or a QR code on the back of your business card.
  • Product packaging – Include opt-in instructions on your packaging, shopping bags, tote bags, napkins or other promotional materials you give to you clients.
  • Emails – Include opt-in instructions in emails or in your signature block.
  • Website – Pop-up windows can prompt users to opt in to your messaging program. Static windows in high-traffic areas work well, too.
  • Contests – Launch a contest that involves your messaging program. Publicize contests on your social media channels.
  • Customer receipts – Include opt-in instructions or QR code on customer receipts.
  • Blogs – Encourage readers to start a subscription to your blogs.

What Should Happen After a Customer Opts In

After your customer has opted-in, you’ll want to send a text confirming their participation. In that text, you can mention all the information they need to make an informed decision, such as what they can expect to receive, how often messages will arrive, applicable message and data rates, who you are, and how to opt out. You’ll need to comply with the regulations in your country, as well as the countries where your messages are going. Products like SMS-Magic can help you automate the messages. What could be easier?

Keeping Track of Who Opted In and Who Opted Out

Keeping Track of Who Opted In and Who Opted Out

You’ll need to keep track of who has opted in and who has opted out, as well as who is already in the system to keep one person from opting in multiple times. SMS-Magic can make compliance a breeze, particularly if you have tied your text messaging campaigns into your CRM.

SMS-Magic is designed to track opt-in and opt-out requests so that you send only to the customers who have specifically asked you to. Our back-end systems are structured so that we can display individual requests, and we can prove you’ve complied with customer requests. You won’t have to worry about regulators asking to see your records. We use on-going processes to collect and store information about distribution and can share it with regulators, if necessary.

Does SMS-Magic sound like the answer you’ve been looking for? We hope so!

Contact us to set up a demo or to start your free trial. Let us show you why your compliance worries will disappear with SMS-Magic!

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